Privacy Policy

Last updated: December 2024

1. Introduction

Ever After Books ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address
  • Shipping and billing address
  • Payment information (processed securely by our payment provider)
  • Profile information (display name, avatar, reading preferences)
  • Content you create (reviews, comments, quotes, journal entries)

Automatically Collected Information

When you access our Service, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, time spent, actions taken)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Process your orders and deliver products
  • Create and manage your account
  • Provide personalized book recommendations
  • Enable social features (friends, book clubs, buddy reads)
  • Send order updates and service notifications
  • Improve our Service and user experience
  • Respond to your inquiries and support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Service Providers: Third parties who help us operate our Service (payment processors, shipping carriers, email services)
  • Other Users: Your public profile information and content you choose to share publicly
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Your Privacy Controls

You have control over your information:

  • Profile Settings: Update your profile information and privacy preferences
  • Visibility Controls: Choose what reading activity is visible to others
  • Account Deletion: Request deletion of your account and associated data
  • Email Preferences: Manage your notification and marketing preferences

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our Service is used. You can manage cookie preferences through your browser settings. Some features may not function properly if cookies are disabled.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Your Rights (UK/EU Users)

Under applicable data protection laws, you have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Ever After Books

Email: privacy@everafterbooks.uk